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Gogolook

Careers

We are all engineers – gears from different parts spinning together to make one machine. Our team vision is to make the phonebook experience more intelligent and useful.

Today we offer fun and challenging jobs for talented people who share our vision and values.

Global Customer Support specialist

Office

Taipei

Salary

Negotiable

Your Missions

1. Interact with TW user and provide solution with user problem (through various channel such as: Google Play, Appstore, email, FB)
2. Co-work with project managers, QA, development team, and other team member to solve user problem & provide a user oriented new feature
3. Provide user insight to project managers to decide the new feature
4. Keep monitoring & reporting user review on Google Play & Appstore to project managers
5. Analysis user issue and suggestion, co-work with product team to catch user request

Your Skills

1. Empathize with users
2. Highly motivated and responsible quick learner
3. Critical thinking and problem solving
4. Pay strict attention to detail
5. Highly interest with "network software product"
6. Chinese and English written and oral communication skill

Plus:
1. Whoscall heavy user
2. other languages (besides English& Chinese) written skill

Apply Now

User Researcher

Office

Taipei

Salary

Negotiable

Your Missions

- Define, plan and conduct user research ranging from exploratory research to concept validation
- Choose and innovate research methods to meet the team’s needs
- Analyze and synthesize research findings into actionable insights, and deliver artifacts like persona, scenarios, workflows and use cases
- Collaborate on a regular basis with product managers, designers and developers

Your Skills

- Minimum 3 years experience working as a user researcher
- Excellent interviewing and communication skills
- Excellent analytical skills
- Strong knowledge of UX research methodologies and statistics
- Fluent in Chinese Mandarin and English (Any other language is a plus)

Apply Now

Marketing manager

Office

Taipei

Salary

Depend on experience

Your Missions

This role is responsible for driving the growth of assigned product line and ensuring all aspects of the product, marketing & all activities align with company goals, creating an enduring marketing plan that results in sales, developing high quality and effective marketing materials that align correctly with the overall company strategy.

Critical Tasks and Expected Contributions/Results:
# Translate product strategies into marketing plans & go-to-market strategies
# Lead creative development and create motivating stimulus to get target audiences to “take action”
# Be responsible for results against marketing plan: monitoring, analysis, report performance

Your Skills

Experience / Knowledge Requirements:
# Proven working experience as a marketing manager. At least 6 years working experience in marketing (App/mobile gaming industry/agency background is plus)
# Excellent understanding of the full marketing mix
# Experience in media buying: solid knowledge on media buy strategies, operation, optimize and result tracking
# Experience in identifying target audiences and devising campaigns that engage, inform and motivate
# Proven ability to develop marketing strategies and effectively communicate recommendations to cross-functionally

Personal competencies Required:
# Advanced communication and interpersonal skills
# Drive for results and highly creative with ability to think out of box
# Strong analytical skills and data-driven thinking
# Strong English in both communication & writing skill

Apply Now

Senior Android Developer

Office

Taipei Taiwan

Salary

Negotiable

Your Missions

1. Implement new features of Whoscall, Call Defender, and Other apps
2. Study new technologies about Mobile development
3. Create prototypes of new technologies
4. Write solid code and unit test
5. Write technical documentation

Your Skills

1. 4+ year experience about Android development
2. Had MoPub exp
3. Ability to work alone and be self-directed
4. Broad experience developing user interfaces, working with UX/UI designers

Apply Now

Senior iOS Engineer

Office

Taipei

Salary

Negotiable

Your Missions

1. Implement new features of Whoscall and Other apps
2. Create prototypes of new technologies
3. Write solid code and unit test
4. Write technical documentation

Your Skills

Possess knowledge on iOS application development
Strong iOS development skills and experience, using Swift as well as a good eye for design
Capability in architecting, designing, developing and testing native applications for iOS devices
Implement APIs as per the design specifications
Familiar with working in Agile development environment
Experience in using version control system (e.g. Git)
Self-motivated to explore new technologies, applications and platforms

Apply Now

Product Manager

Office

Taipei

Salary

Negotiable

Your Missions

1. Lead the ideation and technical development of App/ Web products
2. Define and analyze metrics that inform the success of products/features

Your Skills

- 3+years of product development experience building customer facing products, especially those related to content platforms, e-commerce, or O2O
- Able to handle the planning/operations/optimization/maintenance of a product
- Work closely with engineering/UX/marketing to iterate and connect with users
- Have a basic understanding of Agile development processes
- Flexible, not afraid to be resourceful and think outside the box
- Grounded in logic. Able to query and analyze data to make decisions
- Working level of English fluency

Bonus attributes
- Experience with building mobile products
- Experience with servicing small business owners
- Experience with recommendation systems and underlying technology such as Machine Learning, Deep Learning, NLP, etc

Apply Now

QA Engineer

Office

Taipei, Taiwan

Salary

Negotiable

Your Missions

As the QA Engineer is responsible for overall software testing including test preparation and execution. The candidate needs to understand the test configuration and expected result, and reports any issues during the test.

• Work with developers, project managers, and other departments to define tests for new features
• Prepare test cases for sanity and acceptance
• Software Android/ iOS/ Web / Server testing, report and trace defects/bugs
• Have a sense of ownership for the quality of each software release
• Perform initial analysis of software issues
• Constantly look to improve quality across the development lifecycle

Your Skills

• 1+ years of working experience in software application testing industry
• Experience in system or software validation, test plan, and test case creations
• Good problem solving and troubleshooting skills
• Highly motivated and responsible quick learner

Apply Now

Senior Server Engineer

Office

Taipei, Taiwan

Salary

Negotiable

Your Missions

1. Implement new backend and APIs of Whoscall (e.g., extended service and business products)
2. Study and implement new technologies (e.g., data analysis, recommender system, and chatbot)
3. Ensure good DevOps, SRE, and microservices disciplines

Your Skills

1. 3+ year experience on Python or Go in backend system development
2. MySQL/PostgreSQL/MongoDB/Redis
3. Git development workflow
4. Linux based cloud system
5. System optimization experience
6. Agile workflow

Plus :
1. Web/Mobile API development experience
2. DevOps: Jenkins, Ansible, Prometheus
3. Distributed Systems experience: Elasticsearch, Kafka, Spark, Hadoop
4. Data analysis and machine learning experience on recommender system, NLP, and chatbot

Apply Now

Data Scientist

Office

Taipei

Salary

Negotiable

Your Missions

Standardizing data analysis and machine learning procedures for the present and the future Whoscall services
Selecting features, building and optimizing classifiers and recommender systems based on both effectiveness and efficiency
Build proof-of-concept system for various data projects, in collaboration with planner and programmer teams
Extending company’s data with third-party sources of information when needed
Processing, cleansing, and verifying the integrity of data used for analysis

Your Skills

Good applied statistics skills, such as distributions, statistical testing, regression, etc
Excellent understanding of machine learning techniques and algorithms, such as k-NN, Bayes classifiers, SVM, decision forests, etc
Experience with common data science toolkits, such as R, Scikit-learn, TensorFlow, Keras, NLTK, etc. Excellence in at least one of these is highly desirable
Proficiency in using query languages such as SQL, Hive, Pig
Experience with both numeric and textual data
Good scripting and general-purpose programming skills
Data-oriented personality and great communication skills

Plus
Experience with natural language processing technologies
Experience with NoSQL databases and technologies, such as MongoDB, Spark, Cassandra, HBase
Experience with industrial-strength projects

Apply Now